Amazon is a gigantic and complex online marketplace that is constantly evolving. With so many tools, policies and strategies available, it can be difficult to know where to start or how to optimize your account to maximize your earnings.
In this context, advice from Amazon can help you better understand how the platform works and use it more effectively. to boost your business or to solve problems with your orders. So how can you get in touch with an Amazon adviser? Here we explain the various options that are available.
Contact via support chat
Amazon offers a live chat service for sellers who need immediate help. By using this method, you can connect the virtual assistant of the Amazon chat, where you will get quick answers to your questions. The support chat is also ideal for those who prefer a quick and direct response.
To access it, first access the support website at https://www.amazon.es/hz/contact-us/foresight/hubgateway. Once there, click on the tab Others and English and lastly in contact us, that would be all to be able to start explaining your problems and doubts to the assistant.
Using the help page
If you prefer to resolve issues on your own, Amazon offers a comprehensive help page that contains information on a wide range of topics. You can search the help page to find answers to common questions or platform-specific issues. To get to this section, you will also have to go to the support website amazon.es/hz/contact-us/foresight/hubgateway and from there analyze what you are looking for.
Amazon contact call or email
In case you have any problem with an order, you can request a call or write a message to the Amazon contact email to receive a response from the company. For these cases, enter the tab of your purchase on the website of My orders or even on the help page, there choose one of the problems so that when you go to the web where the various solutions are given, click on i need more help.
That will be enough for you to be redirected to the page where you can use the chat, request a phone call or send an email. In addition, you can also choose to write an email to [email protected] if you prefer.
