Samsung announces a great novelty As for theassistance: the manufacturer presents today Vanservicethe new service of home care dedicated to Galaxy devices under warranty. It is available from today: let’s see what it is and what the compatible models are for now.
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Samsung Vanservice brings home assistance: how it works
Samsung Vanservice starts today, 31 July 2025, in the city of Romebut it is likely that it can be extended to other large cities in the near future. What does it consist of? Offers Samsung customers the possibility of Receive support directly at homeat your home or workplace. Thanks to this novelty, therefore, there is no more the need to go to the service center in case of problems, because it will be the assistance to go to us.
In this first phase, Vanservice is Active immediately only for the latest arrivals, that is Samsung Galaxy Z Fold7 And Samsung Galaxy Z Flip7but already starting From 1 September 2025 will extend toFull Galaxy S range, Galaxy Z Fold And Galaxy Z Flip.
“Vanservice is designed to offer a high -level assistance experience, efficient and without interruption“The manufacturer said. Thanks to the specially equipped mobile laboratory and the team of specialized technicians, the Seoul house ensures quick and professional repairs directly at the address indicated by the customer, eliminating the inconveniences related to travel and expectations.
“Vanservice was born to respond concretely to the needs of our customers“, He commented Vito FortunatoHead of Customer Service Division by Samsung Electronics Italia. “Listening to those who choose us every day and offering a widespread, punctual and tailor -made assistance is an absolute priority for us that allows us to be the Best company in Italy for the after-sales service in the smartphone sector“.
There are also preferential support and courtesy device
The new service is part of a service program dedicated to the owners of the new premium folding smartphones, exclusively until 31 August 2025: they also include it Fast-Track Servicei.e. the preferential support guaranteed by customer service by telephone and on WhatsApp, e Loan Device Servicewhich allows you to receive a courtesy device for free during repairs.
The goal is to offer buyers of the more expensive models a level of assistance and care adequate to shopping. After August 31, the other two services mentioned above should also expand to other high -end models. For more information on the Samsung premier service you can go here.
