Windtre gives the 5G free to all customers: here’s how to activate it

A decidedly interesting move that put in place by Windtre, which starting today, May 4, 2025, launches a promotional initiative intended to make a throat to many of its users. The orange operator has in fact decided to give access to its 5G network to all prepaid customers which currently do not have an offer enabled for the latest generation navigation.

It is a potentially very advantageous opportunity, but be careful: activation is possible exclusively by going to a Windtre Store physical and promotion will be valid until June 4, 2025except for any extensions or changes.

Windtre gives the 5G offer for free to all customers with prepaid sim: details, conditions and how to activate it

But what exactly does this initiative consist of? In practice, if you are a prepaid Windtre customer and your current offer does not include 5G, you can request the activation of the option called “5G Free“. As the name suggests, this option has a cost of 0 euros per month and is indefiniteallowing you to enable your SIM to the 5G network without having to change your main tariff plan.

Once active, and by the long of being in an area covered by the service and to use a compatible smartphone, you can finally exploit the potential of the fifth generation network of Windtre. The operator also underlines an additional benefit: the option will guarantee one faster navigation thanks to the network access priority in particularly congested areas.

The activation will be confirmed to you through a specific SMS, which reads the following:

Dear Customer, we activated the 5G for free, as required by you. To use it, a compatible device is needed and find yourself in the areas covered by the 5G Windtre. Check the coverage on Windre.it/5G.

A question could arise spontaneously: what happens if you already have a 5G option for a fee for a fee on your Windtre number? The operator also foreseen this scenario. You can choose to deactivate the 5G to pay option and simultaneously request the activation of the free “5G Free 5G“In this way, the 5G service will remain active without interruptions of any kind and you will stop paying the service as soon as the free option is activated.

However, it is essential to keep in mind an important clarification: by deactivating the paid option, you will also lose any additional gigas which were included specifically in that option. Our advice is therefore to evaluate convenience well according to your use.

To support this initiative, Windtre has planned one communication campaign On several fronts: a dedicated TV spot is aired already from today, May 4, while campaigns will start via social media and email from 12 May. An information page will also be available on the official website and the option will also have visibility within the Windtre app in certain periods.

Of course, as mentioned above, a compatible smartphone is needed to surf 5g. If you don’t have one, Windtre offers you the opportunity to buy one In installments, even at 0 euros per monthchoosing the installment formula in 36 months.

To access these offers, there is generally a advance of 19.99 euroseven if in some specific cases it could be zeroed (for example with a charge on current account or IBAN). Among the models in promotion starting today they appear TCL 60R 5G, Live Y29S 5G, Vivo Y28S 5G and ZTE BLADE A75 5G. Remember that, as practices now consolidated from 20 March 2023, Windtre applies a One -off activation contribution for the new installment of 6.99 euros.

But there are some particular cases to pay attention, which may require some additional step. If you use one more Old SIM with Wind logo or 3 (therefore a SIM not enabled at least to 4G), in order to activate the “5G free” option will be You need to replace it for free with a 4G SIM. This SIM replacement operation will be free of charge precisely in conjunction with the 5G promotion, or until June 4, 2025.

Another potential complication could emerge if your current offer It does not even provide for the qualification to the 4G/LTE network. In this situation, the retailer will have to check if it is sufficient to enable the LTE on your line or if a tariff list change is needed. It could happen that the configuration of your rate is not compatible with the qualification to 5G. In this case, It will be necessary first to make a tariff configuration change. Alone After 48 hours From this modification you can return to the shop (or contact the Customer Service 159) to complete the activation of the “5G Free” option. One more step to consider if you have very dated plans.

What is the state of the Windtre 5G network?

We deepen the state of the Windtre 5G network. Once the qualification is obtained, you will obviously have to find yourself in a covered area. According to the latest data updated in April 2025, the coverage reaches the 97.30% of the population in FDD DSS technology and the 77.60% in 5G TDD.

Currently Windtre implements 5G mainly through the standard NSA (Non-Standalone)where the speed of channel 5G adds to that of 4G (dual connectivity), allowing you to reach a maximum theoretical speed of approx 1.6 Gbps. However, the operator has already announced that By 2025 it will also begin to use the SA architecture (standalone)which, although not offering substantial differences in terms of maximum speed for the Broadband mobile, will enable more advanced services, especially in the industrial field.

In the official documents of tariff transparency and Windtre technique it indicates one maximum estimated speed for its 5G offers equal to 2 Gbps downloads and 200 Mbps in upload. The operator also provides details on the comparative performance between the FDD DSS and TDD technologies (with the same optimal and single user conditions): about 290 Mbps in download for TDD against 280 Mbps for FDD DSS, but with a Uplinke decidedly in favor of the FDD DSS (about 70 Mbps against the 20 Mbps of the TDD).

Finally, it is useful to remember that Windtre is gradually dismissed its 3G network. From 7 June 2024 the 2100 MHz frequency began (converted to 4G), while the 900 MHz band, which currently maintains the 3G service active, will also be presumably disused by 31 December 2025.