Mac Pro with M2 Ultra: Apple promises to fix bug in SATA connections with macOS update

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Mac Pro with M2 Ultra: Apple promises to fix bug in SATA connections with macOS update
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Apple confirmed on its support page on Wednesday that the new Mac Pro with M2 Ultra has an issue that may cause its SATA drives to unexpectedly disconnect. Officially presented at WWDC 2023, the brand’s most powerful computer had its sales started a few days ago in the United States.

The Mac Pro uses SSD as its default storage method, but offers standard SATA ports so that users can install hard drives (HD) and increase the available space to store their files. According to Apple, the disconnect bug occurs every time computer goes to sleep.

(Image: Apple)

After going to sleep and waking up, the Mac Pro with M2 Ultra gives an error message: “Disk not ejected correctly”. The only way to access the device and make it visible again is to restart the computer.

The manufacturer promises fix the bug with a future update from macOS. While the issue is not mitigated, it is recommended that users disable automatic sleep to prevent their hard drives from being ejected inappropriately. For this, you need to follow these steps:

  • Open the menu with the Apple logo and click on “System Settings”;
  • Click on “Displays”, and then, go to “Advanced”;
  • Activate the option “Prevent automatic sleep when screen is off”;
  • Click “Done”.

The new Mac Pro is not yet available in Europe, but the brand’s official store indicates that the new workstation will be sold with prices starting at R$74,999. The model is equipped with the M2 Ultra, and although it no longer supports external video cards, the chip promises high performance with an integrated GPU of up to 76 cores.

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Abraham
Expert tech and gaming writer, blending computer science expertise