Cheat or scam? Young man buys iPhone 11 and receives perfume for babies in Brazil

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 Cheat or scam?  Young man buys iPhone 11 and receives perfume for babies in Brazil
1679407321 cheat or scam young man buys iphone 11 and receives.jpeg

We’ve already seen several cases of people who bought an iPhone on the internet and received other products like guava paste, milk cream boxes, bricks and many other strange things. Sometimes these cases occur due to scams or simple mistakes and today another one of them occurred in Europe, where a young man received a baby perfume instead of an iPhone 11.

Order invoice mentions an iPhone 11. Image: G1/Lucas Portela

As we can see in the invoice above, the case occurred with Lucas Portela, who purchased an iPhone 11 through Amazon and received a perfume for babies.

According to G1, the case was denounced on social media by the Europeian who only noticed what had happened after tracking the order, as he had ordered several products over the internet and was still waiting for the cell phone to be delivered.

By the weight, I thought it had really been the packaging of the product I had bought. But, when I opened it, it was a perfume.

The customer also reports that there was a delay in delivery and that when he contacted Amazon he was told to wait a few more days because the carrier “had done something wrong in the system”.

Product received. Image: G1/Lucas Portela

Lucas lives in Recife, Pernambuco, and says that he paid BRL 3,201 for the cell phone and that Amazon’s orientation was to return the product received by mistake so that the amount paid could be reversed. The customer claims that he was already prepared to sue the company for what happened if he did not receive the amount paid.

And now I’m on hold. If you don’t return it, I’m going to take legal action, right? Because even if they returned the money, I was already harmed as a consumer.

In response, Amazon states that it “regrets what happened” and has already arranged for the correct product to be shipped to the customer. The orientation of PROCON Recife is that the user always captures photos of the product packaging and contacts the responsible store in these situations.

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If the store does not give a satisfactory answer, the agency says that it is essential to keep all protocols and text messages provided during the service, as they can be used to register a police report and a complaint with PROCON against the store.

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The Apple iPhone 11 is available from Extra for BRL 3,050. To see the other 66 offers click here.

(updated March 21, 2023 at 10:54 am)