Bandai Namco does not deny that customers’ personal information was leaked after hacker attack

Bandai Namco does not deny that customers' personal information was leaked after hacker attack
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Update (20/09/2022) – GS

Bandai Namco said it “can’t deny” that customer information was leaked following its investigation into a recent data breach.

In July of this year, a ransomware group called ALPHV claimed to have “ransomed Bandai Namco”, suggesting that it had acquired confidential files from the company. That same month, Bandai confirmed the hack and said it was investigating the situation.

This week Bandai Namco shared some of the results of its initial investigative work, stating that it cannot rule out that customer information was part of the leak, which it said was restricted to its toy and hobby business in the Asia region (excluding Japan).

As a result of the investigation, it became clear that the possibility of external leakage of information related to the Toys and Hobby business in the Asian region (excluding Japan) cannot be denied.

While we have not confirmed any external information leaks or claims related to the unauthorized access in question at this time, we will continue to monitor the situation.

photo: reproduction

The company said it has now beefed up its security and IT systems with outside agencies and inspected its facilities around the world.

We apologize to all involved for the considerable concern and inconvenience this may cause. Any future matters requiring disclosure will be announced immediately.

For now, we can only hope that this possible leak does not cause problems for customers.

Original text – 07/12/2022

Bandai Namco, publisher of Elden Ring, may have fallen victim to ransomware attack

Bandai Namco, publisher of games like Elden Ring, Tekken and anime titles like Dragon Ball and Naruto, may have suffered a ransomware attack.

The information is from the website vx-underground, considered the largest collection of malware source codes, samples, documents and attack information. According to him, the ALPHV group would be behind the event.

The ALPHV hacker group, also known as BlackCat, claims to have successfully inserted ransonware into Bandai Namco. Ransomware is malicious software used by criminals to extort money from victims. They block you from accessing your own data, encrypting all files and threatening to release them publicly if payment is not made.

This would not be the first nor the last attack of this type, which has grown significantly in recent years. Last year, CD Projekt Red, responsible for The Witcher and Cyberpunk 2077, fell victim to a ransomware attack by a group called HelloKitty. The company’s data was leaked online in June 2021, including the game’s source code, as well as information about its employees.

Also in 2021, Electronic Arts suffered a significant attack, in which hackers stole FIFA 21’s source code and data suffers from the Frostbite graphics engine.

In March, seven people were arrested accused of participating in the Lapsus$ hacker group, which it claims is responsible for a series of attacks against technology companies such as Microsoft, NVIDIA, Ubisoft, Samsung and Vodaphone.