Apple is adding another year to your eligibility window. iPhone 12 and iPhone 12 Pro service program for sound issues which launched last year.
The service program applies to The iPhone 12 and iPhone 12 Pro experiencing “sound issues” due to a faulty component in the receiver module.
Apple first launched the servicing program in August 2021. At the time, the company explained that a “very small percentage” of iPhone 12 and iPhone 12 Pro devices “You may experience sound problems due to a failed component in the receiver module.”
When the servicing program began, Apple said the program covered affected iPhone 12 and iPhone 12 Pro devices for 2 years after the unit’s first retail sale.
Now Apple has extended this term to three years after the first retail sale of the unit. This gives iPhone 12 and iPhone 12 Pro users an additional year of coverage for this issue.
The program covers affected iPhone 12 or iPhone 12 Pro for a period of three years from the unit’s original date of sale.
Apple says the affected devices were manufactured between October 2020 and April 2021. The only other eligibility requirement is that your iPhone “do not output sound from the receiver when you make or receive calls.”
